Our Terms & Conditions

About our Discount Codes

Because we believe our loyal customers deserve a lil' something, something now and again, we regularly give out discount codes for our customers, blog subscribers and social followers.

If you need a discount code email us and we'll see what we can rustle up for you! And if you live locally (Esperance) we have a free shipping code for you - email hello@ecolosophy.com.au to request a code.

It's really simple to use our discount codes in the checkout - simply enter your discount code in the box 'Have a discount code? Click here to enter it' in the order summary area of the checkout and ensure you click 'Apply' to activate the code. When applied a green tick will display next to the code to show it's active (you must click apply or the code will not activate).

You can only use one discount code per purchase. If you have two or more discount codes, you need to choose which code best suits your purchase - probably the one that gives you the most discount! If you have any queries about your discount codes drop us a line at hello@ecolosophy.com.au.

Our Ecolosophy

Our ‘ecolosophy’ is to offer you a range of beautiful things for a better world. We do our very best to ensure we provide you with the best customer service possible. If you have any issues or queries we’d be really happy to hear from you so we can improve what we do and grow our business for the better.

Below are our terms and conditions for use of the website so you’re fully informed when making a purchase with us. We hope you enjoy your little piece of eco magic and visit us soon for more general green goodness!

Before using the website or subscribing to our newsletter, please read these terms and conditions including the terms of service, delivery policy, returns policy and privacy policy. By using the website you agree to and accept our terms and conditions. If you don’t accept our terms and conditions, do not use the website or subscribe to our services.

Who are we?

We are ‘Ecolosophy’. We are a small business based in regional Western Australia and this website  www.ecolosophy.com.au is owned and offered by Ecolosophy to you, the user, conditioned upon your acceptance of the terms and conditions set out below.

Our ABN is 31 591 896 259

You can contact us at hello@ecolosophy.com.au or by mail at PO Box 6252 Esperance WA 6450.

We are based in Esperance, Western Australia.

All transactions on this site are processed in Australian dollars (AUD$).

Our store is hosted on the Shopify Inc platform. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Our Price Guarantee

Our prices are in Australian dollars (AUD) and include GST (Goods and services tax) where applicable to products. Our pricing reflects our ecolosophy and the unique eco credentials of our products.

If you do not wish to enter your credit or debit card details into our online payment system, you may contact us at hello@ecolosophy.com.au to discuss an alternative payment method. At our discretion, we may accept payment by electronic bank transfer or personal and bank cheque and Australia Post money orders by post.


This website www.ecolosophy.com.au is operated by Ecolosophy. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

The website provides information about Ecolosophy, our business and offers you the opportunity to purchase a range of products sourced by Ecolosophy and receive regular newsletters and updates via our Ecolosophy newsletter. No information provided at the website is intended to provide any medical advice. If there is any inconsistency between information provided on our website and information provided with a product sold via our website, the latter shall be taken as most correct.

Throughout the website, the terms “we”, “us” and “our” refer to Ecolosophy. Ecolosophy offers you, the user, use of this website, including all information, tools and services available, on the condition you accept all terms of service, conditions and policies stated here and within our other website policies including but not limited to our delivery policy and privacy policy.

By visiting our site, subscribing to our newsletter or purchasing products from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and our website policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Ecolosophy reserves the right to amend these “Terms and Conditions” at any time. Your continued access to the website and subscription to our newsletter will constitute your acceptance of any changes or revisions to the Terms and Conditions.

Your failure to comply with these “Terms and Conditions” may result in suspension or termination of your access to the website and the newsletter, without notice.

Please read these “Terms of Service” carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these “Terms of Service”. If you do not agree to all the terms and conditions of this agreement, then do not use the website or use any of our services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new products, features or tools that are added to our online store shall also be subject to this “Terms of Service”. You can review the most current version of the “Terms of Service” at any time on this page. 

We reserve the right to update, change or replace any part of these “Terms of Service” by posting updates and/or changes to our website. It is your responsibility to check this page regularly for any changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Legal Statement

This website, our newsletter and their use are governed by the laws of Australia. By agreeing to these “Terms of Service”, you represent that you are at least 18 years of age, or the legal age to form a binding contract in your jurisdiction, if that age is greater than 18 years of age.

You agree to provide accurate and complete personal information about yourself as required for purchases, newsletter or account registration on our website. If we consider that your personal information is inaccurate or incomplete, we reserve the right to suspend or terminate your account.

The website may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, the website is not available to children (persons under the age of 18). If you are a under the age of 18, you may use the website only in conjunction with, and under the supervision of, your parent or guardian who has agreed to the “Terms of Service”. If you do not qualify, do not use the website.

You shall indemnify, defend and hold harmless Ecolosophy, its partners, directors, shareholders, employees, agents and representatives against all liability, demands, claims, costs, losses, damages, recoveries, settlements and expenses including without limitation interest, penalties, attorneys' fees, accounting fees, and expert witness fees arising out of or related to:

(i)            your use of the website or the Content; and

(ii)          any breach or non-compliance by you of these “Terms of Service”

Ecolosophy shall have the right at its own expense, but not the obligation, to assume the exclusive defense and control of any matter subject to indemnification by you, and you shall not in any event settle any matter without the prior written consent of Ecolosophy. Ecolosophy reserves the right to seek all remedies available at law or in equity for violations of these “Terms of Service” including the right to block access from specific internet addresses to our website.

You may not use our website or products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. 

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By accepting these “Terms of Service”, you understand and accept that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transfer over networks (refer to our Security Policy).

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or Services 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products that appear at our online store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

Sales of Ecolosophy products are limited to those residing in Australia. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

We provide as much information about our products as possible to ensure you make an informed decision however we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made within 48 hours of the order being received. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these “Terms of Service”.

Third-Party Links 

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation

(1) to maintain any comments in confidence;

(2) to pay compensation for any comments; or

(3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these “Terms of Service”.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Personal Information

Your submission of personal information through the website is governed by our “Privacy Policy”. Click here to view our “Privacy Policy”.

Errors, Inaccuracies and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, shipping times and availability of stock. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

We are not responsible if information made available on this site is not accurate, complete or current. This site may contain some historical information. Historical information is, by its nature, not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prohibited Uses

In addition to other prohibitions as set forth in the “Terms of Service”, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.  We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Ecolosophy, the partnership, our directors, partners, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Ecolosophy and our parent, subsidiaries, affiliates, partnership, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site or unsubscribe from our newletter.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

Changes to Terms of Service

You can review the current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Any questions about our “Terms of Service’ should be sent to us at hello@ecolosophy.com.au or in writing to PO Box 6252 Esperance WA 6450.